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Cryptocurrency
| Fee | Processing Time | |||
|---|---|---|---|---|
All Cryptocurrencies | Free | Up to 24 hours (typically within 45 minutes) 1,2 |
Dear users, in order to keep providing you with high quality services, we are adjusting our trading spreads and segmenting assets based on their volatility, liquidity and trading volume. The new trading spreads will be implemented on September 2, 2022.
Before September 2, 2022
In addition to the normal day-to-day transactions fees, Virgo applies a trading spread of 0.4 to 0.95% on the bid and ask prices at which buy orders and sell orders execute. You can review the trading spread applicable to your order prior to confirming the order.
For illustrative purposes, if you place an order to buy $100 of bitcoin and the trading spread is 50bps, you will pay $0.50 for the transaction. The spread charged to you covers custodial expenses charged by our third-party custodian, Coinbase Custody, and Virgo business costs
After September 2, 2022
In addition to the normal day-to-day transactions fees, Virgo will apply the following trading spreads on the bid and ask prices for each of the respective trading pairs. You can review the trading spread applicable to your order prior to confirming the order.
Tier 1 Assets
(Trading spread between 0.5% and 0.95%)
BTC, ETH
Tier 2 Assets
(Trading spread between 0.8% and 1.5%)
ARB, ALGO, APE, ETC, MANA, FIL, SAND, EOS, ATOM, KNC, GALA, XTZ, GRT, COMP, MKR, KSM, SNX, CRV, LRC, CHZ, OMG, DYDX, BAT, AAVE, LINK, OCEAN, AXS, STORJ, SUSHI, PAXG, UNI, LDO, APT, INJ, FET, ONDO, RENDER, OP, CELO, USDC, DAI, LTC, SOL, DOGE, ADA, MATIC, XLM, DOT, SHIB, AVAX, BCH, XRP, USDT, POL
Tier 3 Assets
(Trading spread between 1% and 2.5%)
API3, ENS, LPT, ENJ, ZRX, QNT, ANKR, ACH, NEAR, MIR, LUNA2, BNT, IMX, BLUR, ICP, RUNE, BONK, HNT, JUP, ILV, PRIME, OSMO, ETHW, TIA, HBAR, WIF
For illustrative purposes, if you place an order to buy $100 of bitcoin and the trading spread is 50bps, you will pay $0.50 for the transaction. The spread charged to you covers custodial expenses charged by our third-party custodian, Coinbase Custody, and Virgo business costs.
*Please note that these spreads may go beyond the stated maximum for each respective tier during extreme market conditions.
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- Processing time refers to the amount of time needed by Virgo staff to process your transaction. Fiat currency transactions may be further delayed by banks and/or PayID for reasons beyond Virgo’s control. Wire transfer requests submitted after our wire transfer cut-off time or on a weekend will be processed on the next working day. Furthermore, wire transfer transactions requested on Australia statutory or banking holidays will be processed on the next working day. Cryptocurrency networks may become congested and during such times of congestion, transactions may require significantly longer times to settle. Further delays may result from Virgo internal reviews or other reasons as stated within ourTerms of Service.
- Transaction/gas fees will be charged by the respective networks. Fees charged by Virgo will cover all network transaction/gas fees for outbound (withdrawal) transactions. Please be aware that various cryptocurrency networks may become congested from time to time and will cause delays beyond Virgo’s control.
- Virgo to Wallet V withdrawal is free. For other wallets, Virgo will provide clients with up to $6 AUD a month (measured as a calendar month based on Australian Eastern Time) in blockchain transaction subsidies ("Withdrawal Subsidy") to help cover the costs of crypto asset withdrawals. Only the first transaction within any given calendar month will be eligible for the Withdrawal Subsidy and any unused Withdrawal Subsidy will not carry over into subsequent transactions or following months.
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